Contact

Reach the Asmita team.

Pick the inbox that matches what you need. If you are not sure, use the first one.

Please do not email intimate images or videos. Asmita only ever needs links as text, never the content itself.

Write to us

General questions

Not sure where to write? Start here. We read every message and route it to the right person. Reply usually within 48 hours, in English or Hindi.

hello@meriasmita.org

Privacy grievance

For anything covered by the privacy policy: access, correction, deletion, or a complaint about how we have handled your data. The named Grievance Officer reads every message at this address.

grievance@meriasmita.org

NGO partnership

For survivor-support organisations that want to vouch for a survivor, or to coordinate template review and case escalations.

partners@meriasmita.org

Security disclosure

For vulnerability reports or abuse signals. We acknowledge within 72 hours. PGP key available on request.

security@meriasmita.org

Press and research

For journalists, academic researchers, and policy organisations. We share aggregate, anonymised data only.

press@meriasmita.org
Response times

Privacy grievances

72 h acknowledgement

Resolved or escalated within 14 days, per the DPDP Act.

Security disclosures

72 h acknowledgement

We triage every report regardless of severity.

Everything else

48 h on working days

English or Hindi, whichever is easier for you.

Asmita is not an emergency service. If you are in immediate danger, call 112.

We will write back.

Every message reaches a person. We answer in English or Hindi, whichever is easier for you.